Selecting & Using Health Care Products and Services

  • Using Medications Appropriately
  • Safe Use of Prescription and OTC Medicines
  • Elements of a Healthcare System
  • Over-the-counter Medications
  • Assessing Treatment Methods
  • Symptom Management

Using Medications Appropriately

Before drugs are available for marketing to the U.S. public, they must undergo a stringent review and approval process by the Food and Drug Administration's Center for Drug Evaluation and Research. The purpose of this process is to ensure that safe and effective drugs are available to Americans.

The review process includes reviews of clinical studies and trials and looks at the numbers of people involved in the studies. The process evaluates the benefits to many as compared to risks for a few people. It also considers things such as drug-drug interactions. The review process currently takes an average of 19 months per drug review.

Cautions
Even though there is a stringent process for approving drugs that are marketed to the public, not all risks and toxicities will be known prior to its widespread use in a population. Only substances categorized as drugs require regulation by the FDA. Dietary supplements, such as herbs, vitamins and minerals, are not studied and approved by the FDA. Consumers have the responsibility to determine the safety of such products.

Guidelines for Taking Medicine
Be sure you are taking the right drug. Prescription drugs can only be prescribed by doctor. OTC medicines may be recommended by a doctor or pharmacist or other health professional (such as a nutritionist).

Be sure you understand all the directions for using the drug, including:

  • how much to give (the dosage)
  • how often to give it (the frequency)
  • how to give it (the route of administration-by mouth, place under the tongue, apply to the skin, inject)
  • how long to continue taking it (until the pain or symptom is gone or until the medicine is gone)

Additional Guidelines

  • Read the label every time-always check for the proper dose.
  • Read the label 3 times: when you take it from the shelf, when you pour it out (measure it), after you pour it out (measure it).
  • Pour liquid medicines from the side away from the label ' so that medicine won't drip down and cover the label.
  • Measure correctly.
    • Know the abbreviations for tablespoon (Tbsp.) and teaspoon (Tsp.) and don't confuse them.
    • Use the correct measurer for the recommended dose. Example: if the medicine label says to give 2 tsp. and your measurer says "cc" or "ounces" only, find another measurer. Use a measuring teaspoon, not a serving spoon.
  • Be aware of any special considerations in taking the medicine.
    • Should it be taken with milk or should milk be avoided?
    • Should it be taken with food or on an empty stomach?
  • Store the medicine properly.
    • Does it require refrigeration?
    • Does it require storage in a dark cabinet or container?
  • Discard medicine properly. Flush left over prescription medication or out-dated medication down the toilet.
  • Check with the doctor or pharmacist before adding any new medicine ' the doctor may not be aware of other medicines you are taking, let him/her know what medicines you currently take, including OTC medicines. Ask the pharmacist about using any OTC medication if you are taking other prescription or OTC medicines.
  • Be aware of side effects of the medication and of allergic reactions. Allergic reactions typically include a rash, itching, hives, sometimes wheezing. You should contact the prescribing doctor immediately if you suspect an allergic reaction.
  • Use the child-resistant cap, and re-lock the cap after each use.
  • Check the packages of medications for signs of tampering.
  • Ask your physician which OTC products you should avoid. Ingredients that may be safe for most people may be harmful for individuals with health problems such as diabetes, high blood pressure, allergies, asthma, or for individuals who are taking certain kinds of prescriptions. Ingredients in OTC medications can interact with those in the prescription medicine and either cause the prescription medication to become ineffective or create a dangerous situation. For example, products containing aspirin should not be taken if:
    • You are taking blood-thinning medicine, because aspirin delays blood-clotting time. A small cut or bleed could become a serious one.
    • You have an ulcer-it may cause severe bleeding.
    • You are 19 years old or younger. Aspirin is associated with Reye's Syndrome.
    • You are having surgery within two weeks (potential for excess bleeding).
  • Do not take any OTC medications if you might be pregnant. Consult a doctor first. Ingredients in OTC medications can damage the unborn baby or threaten the pregnancy.
  • Take special precautions when giving medications to young children.
  • Never give more than the recommended dose-most medicines for children are based on the age and weight of the child. Children aren't just small adults. Their bodies handle medications differently since the organ systems may not be fully developed.
  • Always follow the age-limit recommendations. If a medicine says do not give to children under age two, consult a doctor before using. Never guess the dose.

Safe Use of OTC and Prescription Medicines

When giving or taking any medicine, the following precautions should be observed.

  • Be sure to give the correct dose at the correct interval.
    • Read the label every time-always check for the proper dose. Pour liquid medicines from the side away from the label, so the medicine won t drip down and cover the label.
    • Measure correctly.
      • Know the abbreviations for Tablespoon (Tbsp.) and Teaspoon (Tsp.) and don t confuse them.
      • Use the correct measuring tool for the recommended dose. For example: if the dose is 2 tsp. and your measuring tool only shows c.c.s or ounces, find another measuring tool. Be sure to use a measuring teaspoon, not a serving spoon.
  • Check with the doctor or pharmacist before adding any new medicine. The doctor may not be aware of other medicines you are taking, so list the medicines you currently take, including OTC medicines. Ask the pharmacist about using any OTC medication if you are taking other prescription or OTC medicines.
  • Use the child-resistant cap, and re-lock the cap after each use.
  • Check medicine packages for signs of tampering.
  • Ask your physician which OTC products you should avoid. Ingredients that may be safe for most people may be harmful for people with health problems such as diabetes, high blood pressure, allergies, asthma, or for people who are taking certain kinds of prescriptions. Ingredients in OTC medications can interact with those in the prescription medicine and either cause the prescription medication to become ineffective or create a dangerous situation. For example, products containing aspirin should not be taken if
    • You are taking blood-thinning medicine, because aspirin delays blood-clotting time.
    • You have an ulcer; aspirin may cause severe bleeding.
    • You have asthma.
    • You are 19 years old or younger (aspirin is associated with Reye s Syndrome).
    • You are having surgery within two weeks (potential for excess bleeding).

Elements of a Health Care System

In order to provide services for the full range of health care needs that exist in a community, a wide spectrum of care is needed. Patients move in and out and through this spectrum of services based on their current need or anticipated health needs. One way of viewing the health care system is by looking at the level of care needed by the patient and the settings and providers that have developed to provide that care. The current system that has evolved throughout the Twentieth Century is now in a period of rapid change, due to the high cost of health care and rapidly developing technologies.

Technological advances have resulted in new services and settings for care. For example, as a result of the new X-ray technology, diagnostic centers have developed to do heart scans. Changes in the way health care services are financed have also resulted in new settings for care. For example, freestanding centers (not attached to a hospital) have developed to provide diagnostic services (tests, lab work, x-rays, etc.) that were once only available in the hospital.

As an example of both technological and financing changes in health care, free-standing surgery centers now exist for many types of surgeries that were once done only in a hospital setting. Outpatient or non-hospital based services are cheaper than are services provided in a hospital setting. More and more services that are now provided in a hospital setting will likely move to a non-hospital setting as technology progresses and health care costs must be contained.

Who You Gonna Call?
Given the recent changes in health care services and settings, it can be confusing to know where to "enter" the health care system-where to go to get just the right amount of care needed. Where you go is often determined by what s available in the community or how the service will be paid for-"out of your pocket" or by an insurance company.

Ideally, people enter the health care system at the lowest level that can adequately treat them. For example, for treatment of the flu, you would go to a primary care doctor, not to a pulmonary doctor (a physician who specializes in treating lung diseases). This is the idea behind "managed care."

In managed care, health care is managed by a primary care provider (a family practice doctor, a pediatrician or perhaps, a nurse practitioner) who helps determine when additional health care services are needed-when to see a specialist, when to go to the emergency room, when to be admitted to the hospital. Primary care is at a lower level and cost than is specialty care. Specialty care is at a lower level and cost than inpatient care. By getting care in the lowest level setting, costs are kept lower.

Cost is an important factor. Emergency room (ER)care is expensive. The costs of running an ER include 24-hour staffing with highly trained doctors and nurses and technicians and expensive diagnostic and treatment equipment. Many insurance companies will no longer pay for a visit to the emergency room unless it is an absolute emergency. They wouldn t pay for an earache to be treated in an emergency room, for example. But what about people who have no insurance and cannot afford a private doctor in a community that has no public health clinic? They will probably end up in the emergency room for care that could have been provided in a doctor s office or a clinic.

Timing is another important factor. Ideally, people would practice good preventive care, have recommended health screenings and see a doctor regularly to catch illness early. This could avoid unnecessary hospitalizations and trips to the ER or to specialists. Sometimes the "system" isn t set up to help people use it-there may not be a doctor s office open after the factory closes in the afternoon. There may not be a doctor or clinic available in the community, so people put off going for care until their symptoms become an emergency.

Teacher Tip: Note that at students age, parents would make needed health care arrangements. However, students need to begin to understand how the health care system works and when and how to use it. Students may also be the only people available to help someone in an emergency situation; they must be able to recognize an emergency situation and know how to respond appropriately.

Over the Counter Medications

Alcohol and Other Drugs

Assessing Treatment Methods

Key Issues in Selecting Medical Treatment:

  1. Safety-Will it hurt you?
  2. Effectiveness-Will it help you? (Does it take care of the problem it is intended to treat?)
  3. What are its claims? (Does it claim to "cure?")
  4. What are the credentials of those who promote it? (sales persons or health professions?)
  5. How is it promoted? (commercial advertisement-TV, talk show, word of mouth vs. scientific reports or medical advice)

Conventional medical treatments are the standard (mainstream) medical treatments used by most physicians. They have been scientifically tested and found to be both safe and effective. The result of such research is reported in professional journals (for physicians, scientists), which are reviewed by other doctors or scientists in the field (peer review). These conventional treatment methods have also been reviewed and approved by the federal government through the Food and Drug Administration (FDA).

Investigational treatments are still being studied in a "clinical trial," a research project that may take years to complete. Clinical trials use the scientific process to determine whether a treatment is safe and effective. A treatment may be a drug or another method of treating disease in human beings. Before it can even be tested in humans, though, a treatment is tested in the laboratory, then on animals, then, if it is determined to be safe, it is tested on humans. If it is verified to be safe, the FDA approves its use in medical care.

Alternative therapy is treatment that is promoted as a cure, yet has not been scientifically tested, or if tested, was found to be ineffective. Alternative therapies are usually promoted by those not in the medical profession. Such therapies place patients at risk because they may not be safe, and their use may keep people from using conventional treatment that could be helpful.

Complementary therapy are supportive methods used in addition to mainstream conventional therapy. These methods are not intended to cure disease but to help manage symptoms. Examples of complementary therapy include meditation, herb teas, etc.

Symptom Management

In terms of their management, there are three categories of symptoms of illness: non-urgent symptoms, urgent symptoms and emergent symptoms.

Non-urgent Symptoms
Non-urgent symptoms can be managed by the individual. These conditions are relatively mild and short-lasting. A visit to the doctor or clinic is not required. A visit to the emergency room is inappropriate use of health care resources.
Example: coughing that accompanies a viral infection

  • Recommended care: Self Care.
    • Increase fluids to 10-12 glasses a day.
    • Use throat lozenges or cough drops
    • Sleep with extra pillow to decrease coughing.
    • Use cough suppressant with dextromethorphan to calm a dry cough.
    • Use antihistamine if cough is from post nasal drip.
Urgent Symptoms
Urgent symptoms need medical attention. These conditions are more intense or last longer. Contact with a medical provider is indicated, usually within two days.
Example:coughing that is accompanied by a fever of 101; a history of asthma, emphysema, diabetes or HIV; produces thick, yellow, green, rusty or blood streaked mucous; lasts longer than four weeks or occurs after travel to location where polio is endemic.
  • Recommended care: doctor's office or clinic. Avoid the ER if it is not truly an emergency.
Emergent Symptoms
Emergent symptoms require immediate medical attention. These conditions may be life-threatening or may result in long-term or permanent damage. They may appear suddenly and worsen significantly in a short period of time. Emergency symptoms include:
  • sudden pain, especially in the chest or abdomen
  • sudden dizziness, fainting, headache, change in vision
  • difficulty breathing
  • severe or constant vomiting or diarrhea
  • severe or constant bleeding
  • loss of consciousness
  • sudden weakness or loss of strength in arms or legs
Example: coughing that is accompanied by shortness of breath, difficulty breathing, high-pitched musical sound when breathing or occurs after exposure to a chemical irritant or smoke

Emergency Room Caution
Emergency room (ER) care is not primary health care. Use of the ER for primary care needs drives up the cost of health care and doesn't address any underlying or on-going problems.